Cancellation Policy & Procedure.
Due to the nature of our business cancellations affect us significantly, therefore, we apply a strict cancellation policy.
If we are unable to replace your cancelled reservation, the following charges will apply:
Cancellations made earlier than 30 days prior to arrival, we will retain the deposit and every effort will be made to rebook the cabin/site and, if successful, the deposit will be refunded.
Cancellations made less than 30 days prior to arrival date or upon arrival, 100% of the total fee to be paid will still apply. Every effort will be made to rebook the cabin/site and if successful, the number of days rebooked will be refunded.
Deposits are non-refundable.
Under special circumstances for cancellation of booking, a refund can be applied for to the Management; this will be at the discretion of Management and Board.
No refunds are given for early departures.